CCC Privacy Policy
Effective Date: July 1, 2024
Welcome! This Privacy Policy will provide you with information about how Codec Coffee Company (“CCC,” “we,” “us,” or “our”) collects, uses, and discloses your personal information. This Privacy Policy applies to our website (www.codeccoffee.com), our mobile applications (including the Codec Coffee Company App), and to information we collect about you offline (collectively, our “Service”).
By visiting or otherwise using the Service, you agree to the Service’s Terms of Use, available at Terms of Service and this Privacy Policy. If you do not agree and consent, please discontinue use of the Service, and uninstall Service downloads and applications.
We summarized some (but not all) of the main topics of this Privacy Policy below. This is only a summary—to see the full text, keep scrolling down.
It is necessary to provide us with some personal information (e.g., name, address, email, phone number, etc.) to use certain content, features, and functionality of the Service (e.g., ordering from us).
In addition to personal information you provide directly, we and our service providers may collect information from you automatically as you access the Service (e.g., information about the devices you use to access the Service and your usage activities). This may include the use of cookies and other tracking technologies.
Our policies and practices regarding personal information collected from children are explained in Section 8.
The personal information CCC collects is used for a variety of purposes as detailed in this Privacy Policy. For example, we use your personal information to provide and improve the Service, communicate with you, advertise to you, and operate our business.
We disclose personal information for a variety of purposes, including:
– to deliver and improve our products and services;
– with our Affiliates (defined below);
– with our Service Providers as needed to run our business;
– with marketing and advertising partners, some of whom may use your personal information to market their products to you or to target ads to you online;
– as needed for security, fraud prevention, and other similar purposes;
– in connection with corporate transactions (e.g., merger or sale).
This Privacy Policy explains your rights and choices regarding your personal information and our communications with you, including:
– Nevada residents have certain privacy rights detailed in Section 10.A;
– California residents have certain privacy rights detailed in Section 10.B;
– Virginia residents have certain privacy rights detailed in Section 10.C;
– Options regarding tracking technologies, online advertising, and communications from us are covered in Section 9;
– Children’s privacy rights are explained in Section 8.
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available, de-identified, or aggregated. The personal information CCC, its Service Providers, and/or third-party services may collect includes:
We collect your personal information through various means, including when you directly provide it to us and automatically through your use of the Service. We may also collect personal information about you from our Service Providers and from third parties.
CCC collects personal information you provide directly when you use or register for the Service, purchase products via the Service, subscribe to notifications, post content on the Service, participate in our promotional activities or loyalty program, respond to our surveys, review a product, communicate with us, connect with us on social media, or otherwise send information to us.
CCC, its Service Providers, and/or third-party services may also automatically collect Device Usage Information about you when you access or use the Service. The methods that may be used on the Service to automatically collect Device Usage Information include:
· Where necessary to run our website, for example by allowing you to log in and add items to your cart.
· To optimize the functionality of our website, including by personalizing content for you, greeting you by name and remembering your preferences (e.g., your choice of language or region).
· For analytics purposes—for example, to help us understand how our website is used, to see what products most interest you, and determine how best to market our products to you. More information on website analytics is provided below.
· For purposes of ad targeting and marketing. These cookies collect information about your browsing behavior on our website in order to show you interest-based advertising when you visit other websites or use social media.
· To determine if you open or act upon our email messages. Information on unsubscribing from our commercial email communications is provided below.
· To obtain information about your interactions with our online advertisements, such as whether you clicked on an ad and the website where you may have seen the ad.
Cookies vary in how long they last. “Session cookies” terminate shortly after you terminate your internet session. “Persistent cookies” are stored on your device until a set expiration date. We use both session cookies and persistent cookies on our website. In certain instances, we may also contract with vendors to help us analyze activity on our websites through session replay technologies to help us understand and analyze how visitors use our Services, and to improve the Services. These technologies may collect the following types of information, among others: IP address; screen size; device type (unique device identifiers); browser information; geographic location; and preferred language.
· Web Beacons (“Tracking Pixels”):Web beacons are small graphic images, also known as “Internet tags” or “clear gifs,” embedded in web pages and email messages. Web beacons may be used, without limitation, to count the number of visitors to the Service, to monitor how users navigate the Service, and to count content and advertising views.
· Embedded Scripts: An embedded script is programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your computer from BRCC’s web server, or from a third party with which BRCC works, and is active only while you are connected to the Service, and deleted or deactivated thereafter.
· Location–Identifying Technologies: Geo-filtering and other location-aware technologies locate you, or make assumptions about your location, for purposes such as verifying your location and delivering or restricting content, including third-party ads, based on your location. If you use location-based features on the Service, your device location may be tracked by us and third parties. Our store finder feature may access and use information about your device location or your account information to suggest appropriate store locations. Our Service content may be personalized based on various information we may have about you to try to provide you with location-relevant content.
· Device Recognition Technologies: Technologies, including application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household) (“Cross-device Data”).
· In–App Tracking Methods: There are a variety of tracking technologies that may be included in mobile applications, which are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifiers, or other identifiers such as “Ad IDs” to associate app user activity to a particular app and to track user activity across apps and/or devices.
· Device and Activity Monitoring. Technologies that monitor, and may record, certain of your interactions with the Service, including without limitation, keystrokes, and/or collect and analyze information from your device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes such as identification, security, fraud prevention, troubleshooting, tracking and/or improving the Service and customizing or optimizing your experience on the Service.
Some information about your use of the Service and certain third-party services may be collected using tracking technologies across time and services, and used by BRCC and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Service and certain third–party services. See Section 9 for your choices regarding these activities.
Our Service Providers may collect personal information on our behalf or may disclose personal information to us in connection with the services they provide. We also may obtain your personal information from our Affiliates. In some circumstances, we obtain personal information about you from business partners, resellers and data brokers, some of which may sell the information to us. To understand your rights and choices regarding personal information collected by other companies, please consult the privacy policies of the businesses that you interact with.
Some features of our Service allow your friends and family to disclose your information to us. For example, when someone uses our refer-a-friend feature, purchases a gift for you or ships a product to you, they provide us with your personal information.
We may also engage vendors to provide certain interactive features on our website. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on our website to assist you with your order and for other customer service purposes. When you participate in the interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.
CCC may use personal information for any purposes not inconsistent with this Privacy Policy or otherwise described by us in writing at the point of collection, and not prohibited by applicable law, including the following:
We may disclose your personal information for any purposes not inconsistent with this Privacy Policy, our written statements at the point of collection, or applicable law. In general, we disclose personal information as follows:
Certain functionalities on the Service permit interactions that you initiate between the Service and third-party social networks (“Social Features”). Examples of Social Features include enabling you to send content such as contacts and photos between the Service and a third-party service; “liking” or “sharing” CCC’s or our Affiliates’ content; logging into the Service using your third-party service account (e.g., using Facebook Connect to sign-in to the Service); and to otherwise connect the Service to a third-party service (e.g., to pull or push information to or from the Service).
If you use Social Features, information you post or provide access to may be publicly displayed on the Service or by the third-party service that you use. Similarly, if you post information on a third-party service that references the Service (e.g., by using a hashtag associated with CCC or our Affiliates in a tweet or status update), your post may be used on or in connection with the Service or otherwise by us and/or our Affiliates. Also, both CCC and the third party may have access to certain information about you and your use of the Service and any third-party service.
CCC may use Google Analytics, Adobe Analytics, or other Service Providers for analytics services. These analytics services may use cookies and other tracking technologies to help us analyze the use of the Service. Information generated by these analytics services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these Service Providers, and may be used for purposes such as evaluating your use of the Service, compiling statistics on the Service’s activity, and providing other information relating to Service activity and internet usage.
The Service may permit you to post or submit user-generated content (“UGC”) including written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content. If you choose to submit UGC to any public area of the Service, your UGC will be considered “public” and not personal information. UGC is not subject to this Privacy Policy and may be used, disclosed, and shared to the fullest extent not prohibited by applicable law. CCC encourages you to exercise caution when making decisions about what you disclose in such public areas.
CCC takes commercially reasonable measures to protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet and online digital storage are not completely secure, and CCC does not guarantee the security of your personal information. You are responsible for maintaining the secrecy of the usernames and passwords used to access your account with us.
The Service is intended for a general audience and not directed to children less than sixteen (16) years of age. We do not knowingly collect the personal information of children under the age of sixteen (16). If we learn that we possess information from a child under the age of sixteen (16), we will delete such information in accordance with the Children’s Online Privacy Protection Act (“COPPA”) or other applicable laws.
We reserve the right to change this Privacy Policy prospectively effective upon the posting of the revised Privacy Policy. Your use of our Service indicates your consent to the Privacy Policy posted at the time of use.
If you have any questions about this Privacy Policy, please email us at info@codeccoffee.com or write to us at Codec Coffee Company, 17350 State Hwy 249, Ste 220 #6205, Houston, Texas 77064, (Attention: Chief Operations Officer).